To further strengthen our commercial operations and support our growing sales organization, we are looking for a Sales Operations Manager / Specialist (m/f/d) with strong analytical skills and a passion for optimizing sales processes and tools.
Sales Operations Manager (m/f/d)
München
Full-time
Permanent employee
Wir suchen Sie als Verstärkung zum nächstmöglichen Zeitpunkt
Your mission
- Serve as the primary owner of Salesforce for the German sales organization, including data structure, user management, workflows, and continuous improvement of the CRM setup.
- Design, document, and standardize sales processes across teams, ensuring a scalable and efficient way of working from lead to close.
- Establish and drive pipeline and forecast governance, including clear definitions, guidelines, and routines that improve forecast accuracy and transparency.
- Safeguard data quality and CRM discipline by defining standards, monitoring adherence, and implementing corrective measures where needed.
- Develop and maintain reports and dashboards in Salesforce and Excel that enable sales leadership to make informed decisions on performance, pipeline health, and commercial priorities.
- Lead the rollout of best practices across sales teams (e.g., opportunity management, account planning, activity tracking) and provide training and enablement for sales users.
- Partner closely with global Sales Operations colleagues on KPI definitions, dashboard standards, and operating rhythms to ensure alignment and comparability across regions.
- Contribute to our ongoing technology and business integration journey, helping to harmonize systems, data, and processes across countries and functions.
- Collaborate with Finance, IT, and other business functions to connect commercial data with financial and operational metrics, ensuring a holistic view of performance.
Your profile
- Successfully completed degree in Business Administration, Economics, or a related field.
- At least 3 years of experience in Sales Operations, Revenue Operations, or a similar commercial operations role; experience in a professional services or B2B environment is an advantage.
- Hands-on experience with Salesforce (or a similar enterprise CRM) including configuration of reports, dashboards, and sales processes.
- Very strong Excel skills, including complex formulas, data analysis, and visualization; experience with BI tools is a plus.
- Proven ability to work with KPIs, sales performance data, and forecasts, translating insights into clear recommendations for commercial leaders.
- Structured, solution-oriented and detail-focused working style with a high level of analytical thinking.
- Strong communication skills and the ability to explain complex topics in a clear and business-oriented way to different stakeholders.
- Comfortable working in an international, cross-functional environment and collaborating closely with global colleagues on shared processes and standards.
- Fluent German and very strong English skills, both written and spoken.
Why us?
If you are excited about shaping how sales teams work, enjoy working at the intersection of process, data, and technology, and are looking for a role with global exposure and visible strategic impact, we look forward to receiving your application.
About us
Atreus – A Heidrick & Struggles Company – is the market leader for interim management in Germany and a leader in Europe. We solve difficult management and transformation tasks whenever it matters - safely and quickly. We deliver results to our clients, large medium-sized companies and corporations, in all phases of their business. We stand for highly qualified solutions to business and personnel challenges, worldwide.